Privacy Policy

Privacy Statement

CHRISTIAN OUTREACH CENTRE FOUNDATION (COCF) is committed to protecting the privacy of our website visitors, donors, partners, and beneficiaries. This statement outlines how we handle the information collected through the cocci-th.com website.

1. Information We Collect

We collect personal information from you when you interact with us through the following methods:

Category

Information Collected

Purpose of Collection

Donations

Name, email address, physical address, payment method information (processed by third-party provider), and donation amount.

To process your transaction, issue tax receipts, and acknowledge your generosity.

Contact/Subscription

Name, email address, phone number (if provided via WhatsApp contact).

To send you newsletters, updates about our projects, respond to inquiries, or facilitate communication with project administrators.

Volunteers/Partners

Name, contact details, skills, and background information (when you apply via the “How To Get Involved” section).

To assess suitability for programs and match your expertise with specific COCCI projects (Safe Haven, Community Healthcare, etc.).

Website Usage Data

IP address, browser type, device information, and pages visited (via cookies and analytics).

To monitor website traffic, improve user experience, and analyze the effectiveness of our online communications.

2. How We Use Your Information

The Foundation uses your personal data exclusively to further our mission and operational needs:

  • Administration: To manage and track your donations and partnerships.

  • Communication: To provide project updates, event invitations, and organizational news.

  • Service Delivery: To facilitate volunteer placements and fulfill the specific goals of the COCCI programs.

  • Legal Compliance: To comply with necessary regulatory, financial, and legal requirements in Thailand and any relevant jurisdiction.

3. Confidentiality of Beneficiary Information

Given the sensitive nature of our humanitarian work, particularly with Burmese refugees, children with HIV, and at-risk youth:

  • We treat all data pertaining to our beneficiaries with the strictest confidentiality and anonymity.

  • Identifying beneficiary data is never collected or stored via this public website.

  • Any photos or stories used on the website or in public reports are done so only with explicit, informed consent from the individuals or their legal guardians, and we take care to protect their dignity and privacy.

4. Disclosure and Sharing of Data

We do not sell, trade, or rent your personal information to third parties. We only share data in the following circumstances:

  1. Payment Processors: We use secure third-party payment gateways to process financial transactions. We do not store your credit card details.

  2. Trusted Service Providers: We may use external services (e.g., email marketing platforms) to help us operate the website or manage our communications, provided they agree to keep your information confidential.

  3. Legal Requirement: If required to do so by law or in the good faith belief that such action is necessary to comply with legal processes or protect the rights or safety of the Foundation, our beneficiaries, or the public.

5. Security

We implement appropriate technical and organizational measures, including firewalls, encryption, and secure server hosting, to protect the personal information you entrust to us against accidental loss, unauthorized access, misuse, or alteration.

6. Your Rights

You have the right to request access to the personal information we hold about you, request corrections, or ask us to stop using your information for communication purposes. To exercise these rights, please contact us using the details below.

7. Contact Us

If you have any questions about this Privacy Statement or our data practices, please contact us:

  • Email (General): coc-ci@cocthailand.com

  • Email (Legal Inquiries): legaladmin@cocthailand.com

  • WhatsApp: +66 9879449816